Last updated: 1 January 2024
These terms and conditions (“Terms”) govern the sale of goods by SHELAX LTD (“we”, “us”, “our”), registered in England and Wales (company number 16974145), to business customers (“you”, “your”). By placing an order, you agree to be bound by these Terms.
All orders placed through this website constitute an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is accepted only when we issue written confirmation (by email) or dispatch the goods.
Prices displayed on the website are exclusive of VAT, which will be added at the applicable rate. We reserve the right to amend prices at any time without prior notice; however, orders already confirmed will be honoured at the quoted price.
Our products are sold on a wholesale basis to businesses, organisations, and trade customers. We may request proof of business registration or VAT registration before processing certain orders. Minimum order quantities may apply to specific product lines.
Payment terms are agreed upon account setup and are typically 30 days net from invoice date for approved credit accounts. New customers may be required to pay in advance or upon delivery. We reserve the right to charge interest on overdue invoices at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
We aim to deliver goods within the timeframe specified at the point of order. Delivery dates are estimates and not guaranteed. Risk in the goods passes to you upon delivery. Title to the goods shall not pass to you until we have received full payment.
Deliveries are made to UK mainland addresses. Additional charges may apply for deliveries to Scottish Highlands, Northern Ireland, Channel Islands, and Isle of Man.
Goods may be returned within 14 days of delivery, provided they are unused, in their original packaging, and accompanied by proof of purchase. Bespoke or custom-printed items are non-returnable. We will issue a refund or credit note upon receipt and inspection of returned goods. Return shipping costs are the responsibility of the buyer unless the goods are faulty or incorrect.
If goods arrive damaged or defective, please notify us within 48 hours of delivery with photographic evidence. We will arrange a replacement or full refund at no additional cost to you, in accordance with the Consumer Rights Act 2015 and the Sale of Goods Act 1979.
To the maximum extent permitted by law, our liability in respect of any order shall not exceed the total value of that order. We shall not be liable for any indirect, consequential, or incidental losses arising from the use or inability to use our products.
We shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, supply chain disruption, government action, or pandemic.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For any queries regarding these Terms, please contact us at:
SHELAX LTD
35 Barrington Road, Loughton, England, IG10 2AX
Email: [email protected]